Privacy & Cookies - Müller For Caterers
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Privacy & Cookies

Privacy Policy

Introduction

We are committed to respecting and protecting your privacy.

This Privacy Policy (Policy) (together with our Terms of Use) and any other documents referred to in it) applies to your use of http://www.MULLERFORCATERERS.co.uk (the “Site”). References to our Site in this Policy applies to the Site however you may access it, or whenever you access the Site when optimised for use on mobile or tablet devices.

This Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

For the purpose of the Data Protection Act 2018 and the General Data Protection Regulation (Regulation (EU) 2016/679), including any subsequent amending, supplemental or replacement legislation, the data controller is Muller UK & Ireland Group LLP.

This Policy is regularly reviewed to ensure that we continue to serve your privacy interests. We reserve the right to update this Policy from time to time, with any updates published on our Site.  We therefore encourage you to review our Policy periodically for the most up to date information on our privacy practices.  We will not however substantially change the way we use personal information you have already provided to us without the appropriate prior agreement. By continuing to use our Site after a Policy change you are indicating your acceptance of the revised Policy terms.

You do not need to register to browse our Site, and this Policy sets out how we will use your personal information, regardless of whether you register with us, when you are generally browsing and using our Site.

Please read this Policy carefully before you browse our Site and/or register with us. If you do not agree with the ways in which we intend to use your personal information then please do not continue to use our Site.

What information do we collect and how do we collect it?

We may collect and process the following personal information about you:

  1. Information you give us. You may give us information when you:
    1. Input identity data including first name, last name and store details
    1. Give us contact data including email address, telephone numbers and postal address
    1. Register on the Site and/or sign up to receive our newsletter
    1. Correspond with us by phone, e-mail or otherwise
    1. Give us identity data and contact information when you share your game score

This includes information you provide when you report a problem with our Site or your registration on our Site or use of it with us.

  • Information we automatically collect. Depending on your device settings (see our Cookie Policy within this document), whenever you interact with our Site, we may automatically record information from your browser or device. This may include.
    • technical information, including the Internet protocol (IP) address used to connect your computer or other device to our Site, your login information, browser type and version, time zone setting, location data, browser plug-in types and versions, operating system and platform.
    • information about your visit to our Site, including the full Uniform Resource Locators (URL) clickstream to, through and from our Site (including date and time); time of day; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, devices used to access our Site and any phone number used to call our customer support services number.
    • Information about your use of our App, including what device you access it from and how frequently you access it.
  • Information we receive from and share with other sources. We work closely with the following third parties:
    • third parties who may process your personal data:
  • Omne Marketing Agency Ltd, 04234287, having its principal place of business at 6 Doolittle Yard, Ampthill, Bedford, England, MK45 2NW

and our partner marketing agencies who may receive aggregated data to help us determine future marketing campaigns.

How do we use your information?

We respect your privacy and we will treat all personal data received from any visitor to our Website as confidential. It will only be used for Müller business purposes or on our behalf by third party agents selected by us who have agreed to keep it confidential and who will only use it for Müller business purposes.

We may disclose your personal information to third parties if we are under a duty to disclose or share it in order to comply with any legal obligation, or in order to enforce or apply our Terms of Website Use or where we think it appropriate to protect the rights, property, or safety of us, our staff and contractors and partners, visitors to our Site, our registered consumers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and anti-money laundering.

We may also share your personal details with any person (and their and our legal and professional advisers for this purpose) with whom we are negotiating any sale, transfer or re-organisation of our business.  If this proceeds, the acquiring party of the business or part of it, may use your personal information in the same ways as set out in this Policy. 

How do we store your information?

All personal information you provide to us will be stored on our secure servers or those of third parties or contractors we engage to help us run our business. We will keep information no longer than we need to for the purpose for which we collected it. The period of time for which we keep personal information depends on any legal retention period to which we are subject and according to business needs. If you have registered with us then we will keep your personal information for at least as long as you are registered with us.

The personal information that we collect from you may be transferred to and held by us, or third parties/contractors at a destination outside of the European Economic Area that does not have equivalent data protection laws to those in the UK.  Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

  • We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission;
  • Where we use certain service providers, we may use specific contracts approved by the European Commission which give personal data the same protection it has in Europe;
  • Where we use providers based in the USA, we may transfer data to them if they are part of the Privacy Shield which requires them to provide similar protection to personal data shared between Europe and the USA.

Unfortunately, the transmission of information via the internet is not completely secure. Although we take appropriate measures to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Site and any transmission is at your own risk. Once we have received your information, we will use security procedures and security features to try to prevent unauthorised access. We ask you not to put any details that are particularly private into free text fields.

Links to other websites

Our Site contains links to and from the websites of our partner networks, advertisers and affiliates including social media sites.  If you follow a link to any of these websites, please note that these websites and any services that may be accessible through them (including those linked to your location) have their own privacy policies and that we do not accept any responsibility or liability for these policies or for the processing of your personal information by those parties.  Please check those policies before you submit any personal information to these websites.

Changes to this Policy

We review the ways we use your information regularly and, in doing so, we may change what kind of information we collect, how we store it, who we share it with and how we act on it.

Any changes we may make to this Policy in the future will be posted on this page. Please check back frequently to see any updates or changes to our Policy.

Contact us

If you have any questions, comments or requests regarding this Policy please address them to:

Email:         consumers@muller.co.uk

Postal:        Müller Customer Services, Shrewsbury Road, Market Drayton, Shropshire TF9 3SQ, England

Telephone: +44 (0) 1630 692000[ML1] 

Last Updated: September 2023

Cookie Policy

Who we are

Our website http://www.MULLERFORCATERERS.co.uk (Site) is operated by Muller UK & Ireland Group LLP (we or us).

We are a private limited partnership registered in England with partnership number OC384928. Our main trading address is Tern Valley Business Park, Shrewsbury Road, Market Drayton, Shropshire, TF9 3SQ.

Please read this policy carefully before you browse our Site, contact us and/or register with us. If you do not agree with the ways in which we intend to use cookies on our Site then please do not continue to use our Site.

Information about our use of cookies

A cookie is a simple text file that is stored on your computer or mobile device by a website’s server and only that server will be able to retrieve or read the contents of that cookie. Each cookie is unique to your web browser. For further information please see http://www.allaboutcookies.org.

Our Site uses cookies to distinguish you from other users of our Site. This helps us to improve our Site to give you the best possible experience whilst using it.

By continuing to browse and use our Site, you are agreeing to our use of cookies in the ways explained in this policy.

A cookie is a small file of letters and numbers that we can store on your browser or the hard drive of your computer, mobile phone or tablet.

We use the following cookies:

WordPress

Functional

Usage

We use WordPress for website development. Read more

Sharing data

This data is not shared with third parties.

Functional

Name
Expiration
persistent
Function
Store user preferences
Name
Expiration
session
Function
Store browser details
Name
Expiration
session
Function
Read if cookies can be placed
Name
Expiration
session
Function
Store language settings
Name
Expiration
persistent
Function
Store user preferences
Name
Expiration
1 year
Function
Store user preferences
Name
Expiration
persistent
Function
Store logged in users

Google Analytics

Statistics

Usage

We use Google Analytics for website statistics. Read more

Sharing data

For more information, please read the Google Analytics Privacy Statement.

Statistics

Name
Expiration
2 years
Function
Store and count pageviews
Name
Expiration
1 year
Function
Store and count pageviews

Wordfence

Functional

Usage

We use Wordfence for security and fraud prevention. Read more

Sharing data

For more information, please read the Wordfence Privacy Statement.

Functional

Name
Expiration
1 day
Function
Read to determine if the user is logged in

Google Fonts

Purpose pending investigation

Usage

We use Google Fonts for display of webfonts. Read more

Sharing data

For more information, please read the Google Fonts Privacy Statement.

Purpose pending investigation

Name
Google Fonts API
Expiration
Function

YouTube

Purpose pending investigation

Usage

We use YouTube for video display. Read more

Sharing data

For more information, please read the YouTube Privacy Statement.

Purpose pending investigation

Name
GPS
Expiration
Function
Name
VISITOR_INFO1_LIVE
Expiration
Function
Name
YSC
Expiration
Function
Name
PREF
Expiration
Function

Miscellaneous

Purpose pending investigation

Usage

Sharing data

Sharing of data is pending investigation

Purpose pending investigation

Name
cmplz_functional
Expiration
365 days
Function
Name
cmplz_statistics
Expiration
365 days
Function
Name
cmplz_preferences
Expiration
365 days
Function
Name
cmplz_marketing
Expiration
365 days
Function
Name
cmplz_consented_services
Expiration
365 days
Function
Name
cmplz_policy_id
Expiration
365 days
Function
Name
cmplz_banner-status
Expiration
365 days
Function
Name
tk_ai
Expiration
Function
Name
sbjs_migrations
Expiration
Function
Name
sbjs_current_add
Expiration
Function
Name
sbjs_first_add
Expiration
Function
Name
sbjs_current
Expiration
Function
Name
sbjs_first
Expiration
Function
Name
sbjs_udata
Expiration
Function
Name
woocommerce_items_in_cart
Expiration
Function
Name
woocommerce_cart_hash
Expiration
Function
Name
wp_woocommerce_session_e523bc9d8c313a9a10c8891bb9a02d87
Expiration
Function
Name
connect_sid
Expiration
Function
Name
_grecaptcha
Expiration
Function
  • These are cookies that are required for the operation of our Site. They include, for example, cookies that enable you to log into secure areas of our Site, use the shopping cart and checkout. We use a third party payment solution for checkout on our Site so may need to share information with them for this purpose. We may also need to share your information with our partners so that they may help us to deliver your order to you. Please see our Privacy Policy for further information.

Our cookies help us:

  • Make our Site work as you’d expect
  • Save you having to login every time you visit our Site
  • Remember your settings during and between visits to our Site
  • Improve the speed/security of our Site
  • Allow you to share pages with social networks like Facebook and Twitter

Below is a list of all cookies we use on our Site and what they are used for:

 

 

Manage cookie preferences

Cookie Settings

All strictly necessary cookies set by us will automatically expire within one year after your last visit to our website.

Granting us permission to use cookies

If the settings on your browser or software are adjusted to accept cookies then we take this, and your continued use of our Site, to mean that you agree to our use of cookies in the ways described in this policy. You can delete any cookies stored on your computer but this may prevent you from getting the most from your next visit to our Site.

Managing cookies

You can block or disable cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our Site. You can find out how to do this for your particular browser by clicking “help" on your browser’s menu.

It may be that your concerns around cookies relate to so called “spyware”. Rather than switching off cookies in your browser you may find that anti-spyware software achieves the same objective by automatically deleting cookies considered to be invasive.

Third Parties

Please note that third parties including search engines and social media websites may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

Last Updated: September  2023

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